Last Updated: 6th January 2026

Legal, Safeguarding & Duty of Care

This page outlines the Safeguarding Protocols we adhere to for user safety, as well as the Limitations of Liability regarding the information provided on mens-mental-health.co.uk.

1. Safeguarding & Duty of Care

Our Commitment to SafetyMMH Men’s Mental Health CIC operates as a digital infrastructure and signposting utility. We do not provide direct clinical care, counseling, or emergency crisis intervention. However, we recognise our platform is used by vulnerable adults and we adhere to strict non-clinical safety protocols.

A. The "No-Touch" Protocol

• MMH CIC staff and volunteers are strictly prohibited from offering personal advice, counseling, or "listening services."
• All communication is scripted to immediately redirect users to statutory services (NHS 111, Samaritans, 999) rather than engaging in therapeutic dialogue.

B. Vetting of External Partners

• We conduct due diligence on "External Partners" listed on our map to verify they are legitimate entities.
• We do not knowingly signpost to unregulated or "high-risk" lone providers without verification.

C. Emergency Escalation

• In the rare event that a user contacts us expressing immediate intent to harm themselves or others, we do not engage in clinical dialogue.
• We will immediately reply with our Crisis Redirection information.
• We reserve the right to contact emergency services if there is an imminent risk to life, in accordance with GDPR "Vital Interests" exemptions.

2. Medical Disclaimer

The content on this Website, including articles, guides, and support resources, is intended for general awareness only and should not be used to diagnose, treat, or replace professional medical care.

A. No Medical Advice

• The information provided here is not a substitute for professional medical advice, diagnosis, or treatment.
• If you are experiencing mental health concerns, always seek advice from a qualified healthcare professional.

B. No Doctor-Patient Relationship

• This Website does not establish a doctor-patient or therapist-client relationship.
• MMH MEN’S MENTAL HEALTH CIC does not provide medical, psychiatric, or psychological care.

C. Emergency Support

• If you are in crisis or need urgent mental health support, please contact a qualified medical professional or emergency service in your area.
• In the UK, you can reach out to:
  • Samaritans – Call 116 123 (24/7 helpline)
  • NHS Mental Health Services – Call 111
  • Shout (Text Service) – Text 'SHOUT' to 85258

3. General Information Only

• The information provided on this Website is for informational and educational purposes only.
• It is not intended as medical, psychological, or legal advice.

4. External Links Disclaimer

• This Website may contain links to third-party websites for additional resources.
• While we vet for legitimacy (as per Section 1), we do not control or endorse the specific daily content on external websites.
• We are not responsible for the accuracy, safety, or privacy policies of third-party sites once you leave our platform.

5. Limitation of Liability

• MMH MEN’S MENTAL HEALTH CIC is not liable for any injury, loss, or damage resulting from reliance on the information provided on this Website.
• Your use of this Website is at your own risk.

6. Contact Us

For any concerns regarding this Policy, please contact us